Do you ship Worldwide?
Yes we provide FREE Standard Shipping option to over 50 countries worldwide.
How long does shipping take?
Shipping time depends on the country and the product ordered. As our products are made on demand according to your needs it will take around 3-5 working days for production and fulfilment before shipping.
If you are in a rush please choose DHL Express Shipping option, which will deliver orders in around 3-7 days to USA, Canada and Australia. Express shipping cost is calculated at the checkout according to the weight of your items.
If you are not in a rush and prefer to use our FREE Standard Shipping option your items will be shipped with standard inland post option such as Royal Mail, USPS, etc.. Standard shipping takes around 9-14 working days to reach USA, Canada, Australia and Europe.
CHRISTMAS SHIPPING INFO
It is very busy time to plan shipping before Christmas. Shipping companies normally experience huge delays.
*Shipping times may be affected by public holidays, natural disasters, global pandemics and border closures around the world; manufacturers and couriers will limit their operations at these times. This is outside our control.
Live Shipping Time Statistics Attached Below ( Updated every Monday )
Do you provide tracking information?
Yes, you will automatically receive an email 1-3 days after your order was shipped. You could track your item using this link: https://montella-cycling.com/apps/trackingmore
My tracking says “no information available at the moment”
This is normal. For most shipping companies, it will take between 1-3 business days for the tracking information to update on their system.
If your order was dispatched more than five business days ago and there is still no information on your tracking number, please contact us and we will chase it up for you.
Do you ship to India?
Shipping to India is experiencing major delays since February 2022 and could take from 19-40 days to arrive. Be aware that tracking information may not be available through all shipping journey. Once orders are shipped, they cannot be cancelled.
Why I received items in different packages?
To speed up your delivery times we ship clothing items as jerseys, bibs and jackets directly from our production factory. These items will be sent in one package.
Versus cycling accessories ( as gloves, socks and other ) might be sent in different packages directly from our cycling accessories distributors.
Don't worry, we will not add any additional cost to your order but may result in packages arriving separately. If you have any other questions, please contact us and we will do our best to help you out.
We can offer only DHL Express Shipping to these countries:
Unfortunately we can no longer offer FREE ground shipping to these countries. You will need to select DHL Express shipping option if you like to buy items to these countries.
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, Indonesia, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Qatar, Saudi Arabia, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Vietnam, Yemen, Algeria, Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, French Southern Territories, South Georgia & South Sandwich Islands
Where do you ship your items from?
We have few warehouses for different items. Cycling accessories and gear will be shipped from warehouse in USA in Oregon or factory in Shenzen. Cycling jerseys and bibs will be shipped directly from factories in Italy, Lithuania or Shenzen.